Requirements:
- Experience in a similar position for 2-3 years;
- Understanding of business processes in e-commerce, finance, marketing, or other relevant industries;
- Skills in creating reports, data visualizations, and dashboards;
- Understanding of ETL methods and working with cloud platforms (AWS, Google Cloud, Azure);
- Experience working with large-scale data sets (Big Data);
- Knowledge of programming languages for automating analysis (e.g., Scala, Java);
- Certifications (Google Data Analytics, Tableau, Power BI, etc.);
- Understanding of core Machine Learning concepts;
- Proficient knowledge of Excel: functions, pivot tables, macros;
- Basic knowledge of Python or R for data analysis;
- Experience with relational (MySQL, PostgreSQL) and/or non-relational databases (MongoDB);
- Understanding of key methods such as regression, correlation, and data visualization;
- Experience with BI tools: Power BI, Tableau, Looker, or similar.
Responsibilities:
- Collection and analysis of project performance data (time, resources, team productivity);
- Monitoring key performance indicators (KPIs), such as customer retention, resource utilization, and project profitability;
- Preparation of project progress reports for internal teams and clients;
- Analysis of revenues, costs, and profitability for projects and clients;
- Preparation of ROI (Return on Investment) reports for client projects;
- Providing recommendations for optimizing operational processes;
- Collection and analysis of customer satisfaction data (CSAT, NPS);
- Churn rate analysis and identification of reasons for improving retention;
- Development of resource planning models considering deadlines and budget;
- Planning and conducting A/B tests to assess new approaches in development or client interactions;
- Providing analytics to justify commercial proposals to clients;
- Development of analytical materials to support negotiations (trends, competitor comparisons);
- Market analysis to identify new sales and service opportunities;
- Working with PM, HR, Sales, and Delivery teams to resolve issues and achieve goals;
- Incorporating analytical expertise into decision-making processes;
- Development and maintenance of BI dashboards for easy access to key performance indicators.
Company Offers:
- Competitive salary and regular reviews;
- Reimbursement for training, courses, and certifications;
- Opportunity to switch between projects to master new technologies;
- Modern office near the city center with relaxation zones;
- Flexible working hours and hybrid work format;
- Provision of top equipment (MacBook, monitors, peripherals);
- Team parties, team-building activities, joint trips;
- 20+ days of paid vacation;
- Relocation support for candidates from other cities/countries;
- International projects and collaboration with clients worldwide.
